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Case Study: Churchill’s Garden Center

Outdated Strategy Gets a Modern Makeover

Client: Churchill’s Garden Center

Business: Home & Garden

Churchill’s was working with an outdated website and was ready to get more people through the door with a new mobile-friendly website, social media graphics, signage, and print and digital marketing.

Before:
  • Their existing site website was on brand for the most part, but didn’t convey a strong, consistent brand identity or make a lasting impression.
  • Traffic to their website suffered due to poor SEO, way too much copy, and not being mobile-friendly.
  • Their direct mail strategy was lacking and in need of a different approach to get noticed.
  • Their social media feeds were only tended to a few days a week and only featured sale information, nothing that was educational or shared with their audience who they were, leading to little to no traffic from their posts.
  • There was a lack of signage in all departments which made it confusing for customers to identify plants and other information they were looking for.
What LD Creative Designs Did:
  • Mobile and SEO-friendly website strategically designed to drive traffic and results while delivering top-notch user experience.
  • New visual direct mail piece – sleek new postcard design that better reflected the brand.
  • Compelling, memorable graphics and post copy for use in social media posts and ads (Facebook and Instagram)
  • New signage for plant material and plant departments
  • Recommendations on content strategy and effective use of social proof
After:
  • Organic traffic to Churchill’s website more than TRIPLED
  • Higher ranking in search results resulted in more people walking through the door
  • More inquiries from direct mail pieces
  • Social ads received higher-than-average click rates and views, yielding significant ROI at minimal expense
  • Social ads brought in DOUBLE the traffic to a recent Holiday Open House
  • Organic posts made an impression, resulting in people coming in to buy what they saw posted, as well as other items that they saw as they were shopping
  • New signage made it easier for customers to shop and learn more about plant material and its needs
  • Churchill’s began seeing an increase in their revenue, which has been exceeded year over year, working with LD Creative Designs!
LD Creative Designs - Churchill's Garden Center Social Graphic
LD Creative Designs - Churchill's Garden Center Postcards
LD Creative Designs - Churchill's Garden Center Signage